Service Desk - Change Management - Modern Workplace


IT Managed Services

Vertical
Healthcare
Location
AB, Canada
Status
Recurring Services

THE NEED

Our client in the healthcare vertical sought a partnership they could depend on to support multiple clinics with varying operating schedules.

The Solution

We’ve built a full-stack managed services solution unique to the client’s business needs and delivered remotely – saving the client over 60% in IT support costs compared to their previous provider. By including modern workplace concepts in our technology stewardship and mentorship of the client’s environment, and by helping manage change for them; our client is now exploring augmented intelligence constructs to enhance productivity and improve customer satisfaction. The client realised ROI within ninety days of the establishment of our relationship and continues to save time and money as we create value together!